Hotel Managers
This position is also called: Director of Hotel Services / Passenger Services Director (PSD), Executive Purser
The Hotel Manager is the supervisor of all of the departments under the Hotel Division on a cruise ship, which excludes the Deck and Engine. Ultimately, it is this individual’s task that determines the quality and success of the cruise ship – as far as the passengers are concerned.
In Focus: Day in the Life of a Royal Caribbean Hotel Director
The departments of the Hotel division include the Entertainment, Food and Beverage, Housekeeping, the Purser’s Office, and the Concessionaires. It is their job to:
- Ensure that the high standards of each section are met.
- Keeps each department operating within the budget set for it.
- Watches that the revenue targets are met.
- Sets hours of employees and schedules of the concessions.
- Reports to the main office onshore.
A Hotel Manager needs to have extensive management experience in managing a hotel, resort, or cruise ship, or in managing the Food and Beverage Department on a ship. A Degree in Hotel Management may be required, or of a similar degree. Proficiency in English is mandatory, and other languages may be essential, too. Other courses and knowledge will also be expected.
Compensation: $4,000 – $5,000 a month
In Focus: Day in the Life of a Guest Services Manager
(Disney Cruise Line)