Paradise Cruises is a cruise company that tours Halong Bay in Vietnam. A company human resources manager explains how they recruit and hire staff for their cruise ships.
Read this interview excerpt to learn ways you can launch your own cruise industry job search.
How many vessels does your company operate?
We have 4 categories of boats, with a total of 9 vessels. They are all designed to resemble the traditional Vietnamese junk, but with a modern, luxurious twist.
Describe a typical 'cruise' if there is such a thing. What would the shipboard experience be like for a typical employee?
Employees can expect 2 and 3 day cruises which offer a high class, completely decadent tour of the Bay. They can expect to be working hard and for long hours at a time.
What are some of the common job titles you advertise for?
We always need butlers. We also need head chefs, spa staff, waiters/waitresses and cruise managers. Other positions include English teachers to train the hospitality staff, sales managers, and reservation officers.
Are some types of jobs more difficult to fill than others? If yes, then why?
It is hard to find English teachers, as they must obviously come from English speaking countries and be trained to teach English.
What advice can you offer about CVs?
It should be clear and in English. We don't need photos, but we do want to find out what you have done in the past and what certifications you have. Make sure that you fill everything out properly, and send it along with your certificates.
What is the interview and selection process like for your positions?
It is not too long - you just fill out the form, and we contact you to interview. If this goes well, then you are hired.
What are some common misperceptions people have about working on cruise ships?
Lots of them assume that the work is easy and that you can take your time - it is actually very stressful and fast-paced.
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