Cruise Ship Worker
Profile: Teen Director
Interview with a Cruse Line Employee
Leona Guthrie
of San Antonio, Texas, worked for Dolphin/Majesty
as a teen director. She reports that
the cruise
line she worked for provided her with
an excellent opportunity to combine
travel while earning a living.
I became interested in working
for a cruise line after I took a vacation
aboard a another cruise ship. I noticed
that everyone working seemed to be
having a great deal of fun. At the
same time, I needed to find something
else to do with my life; my current
job just wasn't that much fun. So
I purchased the Cruise and Travel
Employment Program [ed. note: the
book we published prior to launching
CruiseJobFinder.com]
and soon after sending out my resume
and
photo,
I was contacted by several different
cruise lines about employment.
I ended up taking a position as
the teen director aboard the Dolphin/Majesty's
ship Seabreeze [ed. note: Dolphin/Majesty
is no longer in business after being
purchased by Princess Cruises]. I
really enjoyed the experience. It
was actually a position they created
for me, as I have teaching experience,
but I didn't want to work with children
as a youth director. Working with
teenagers is both exhausting and exhilarating.
I also worked as the karaoke host
and other social duties as needed.
The person who does the hiring for
cruise staff positions called and
interviewed me over the phone. I'd
say that's something prospective applicants
should remember. You've got to be
able to speak well on the phone.
The ship I was on made regular trips
to eastern Caribbean islands and those
in the western Caribbean. I got to
visit so many wonderful, beautiful
places; it was just incredible. I've
been to Cozumel, Grand Caymans, Jamaica,
Puerto Rico, and the Bahamas. It's
easy to forget that you are working,
and I think that's a mistake many
new employees make. They have to remember
that the job comes first. And you
are never really on your own time.
I worked from 10 a.m. to 12:30 a.m.,
seven days a week. Of course, you
get breaks during that time, but you
still always represent the cruise
line, no matter where you go. My company
really encouraged the cruise staff
to get off the ship when it was in
port and explore whatever island we
were at. That way when we got back
onboard we could better answer the
passengers' questions about what the
island is like, where to go, and what
to do. And as a member of the cruise
staff, I got asked questions all the
time.
One thing that really surprised
me was the variety of jobs available
onboard and how many opportunities
there were for Americans. Our ship
was typical of most cruise ships in
that almost all of the cruise staff
and casino jobs were filled by Americans.
The staff working in the beauty salon
were also American. The people who
worked in the laundry were primarily
from Indonesia; the kitchen staff,
primarily Portuguese. The laundry
and kitchen staff would work nine
months straight; they were not allowed
to leave the ship while in port. The
officers on this ship were Italian
and Greek. As a member of the cruise
staff, I got to eat in a separate
mess just with the officers, which
provided a great opportunity to get
to know them. But I should warn people
that cruise lines are very strict
about staff fraternizing with other
employees or with passengers. It was
definitely against policy to become
romantically involved with staff members
or passengers.
After I was hired, my boss faxed
me a packing list. A uniform was provided,
but I was asked to bring a formal
dress, white socks, and tropical sportswear
for theme days. They said to bring
one formal outfit, but I brought more.
Women need more than one dress. But
it is true what you don't bring you
can always buy later. The shopping
in Puerto Rico is great. People should
pack an extra suitcase that will fold
up, fitting into a big suitcase. You'll
need it later with all the things
you'll end up buying along the way.
Also, pack a good pair of cross-trainer
shoes. In preparing to leave, be sure
to find a good storage company. Most
people give up their apartments or
move out of their houses when they
take a job on a ship. It's just too
expensive to keep paying rent while
you're away. I found an excellent
place that even stored my car.
Working for Dolphin/Majesty was
a great experience. They are one of
the few cruise lines to provide transportation
to and from their homeport of Miami.
I live in San Antonio, Texas, and
they paid my airfare to Miami. But
my understanding is this is pretty
unusual. I think they are maybe less
intense than some of the other larger
cruise lines. They have verbal agreements
with employees regarding their length
of stay, rather than written contracts,
which is also unusual in the industry.
And they are pretty flexible, especially
if you give them plenty of notice
if you are thinking about leaving
early. However, if you do quit, they
won't pay your airfare back. Still,
it's a great company to work for,
but you have to know what to expect.
And you have to have the personality
in which you can get along with anyone
no matter what cruise line you work
on. Sharing a small, cramped room
with another person really mandates
that. I believe one of the main reasons
there is so much turnover with employees
is they forget they are there for
the job first. They are not the ones
on vacation. But it's easy to forget
when you find yourself surrounded
by such a beautiful tropical setting.
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